We collect personal information from you when you visit our website, book our services, or provide us with information through any other means. This may include your name, contact information, address, and payment information.
We also collect non-personal information such as your IP address, browser type, and operating system. This information is used to analyze our website traffic and improve our services.
We use your personal information to provide you with our services and communicate with you about your bookings. We may also use your information to inform you about promotions, offers, and updates about our company.
We may share certain information with third parties, such as our subcontracted drivers, in order to fulfill your bookings. However, we will never sell or rent your personal information to any third parties for marketing purposes.
We take all necessary precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use secure servers and encryption technologies to safeguard your data.
We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from [date].
What we collect
We may collect the following information:
- Contact information including email address and phone number
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. They are stored on your device (computer, tablet, or mobile) and can be accessed by either the website that created them or another website that recognizes the cookie.
What types of cookies do we use?
We use two types of cookies – session cookies and persistent cookies. Session cookies are temporary cookies that are deleted when you close your browser. They help us remember your actions on our website during a single visit. Persistent cookies remain on your device for a set period of time or until you delete them, and they help us recognize you as a returning visitor.
We also use first-party and third-party cookies. First-party cookies are set by us, while third-party cookies are set by our partners and service providers. We use first-party cookies to collect information about your browsing behavior on our website, such as pages visited and links clicked. This information helps us improve our website and tailor it to your preferences. We also use third-party cookies for marketing and advertising purposes, to provide you with personalized ads based on your browsing behavior.
Some of the cookies we use are essential for the basic functioning of our website, while others help us enhance your experience and optimize our services. We use both session and persistent cookies. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a longer period of time or until you delete them manually.
You can choose to accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may prevent you from taking full advantage of our website.